The IT Ops Playbook

A complete operational framework for modern IT teams.

Policies. SOPs. Evidence. Compliance. All in one place.

The challenges IT teams face

Most IT teams struggle with the same problems: too much work, too little time, and growing pressure to prove compliance.

• Documentation is always deprioritised.
• Compliance requires structured evidence that nobody has time to prepare.
• Processes are inconsistent and undocumented.
• Knowledge lives in people’s heads, not in a shared playbook.
• Audits are stressful and slow. Onboarding is even slower.

What you get

Playbook Core

Audit-ready SOPs, runbooks, checklists and knowledge base articles covering core IT operations, security, and governance domains.

Compliance Evidence

ISO-aligned compliance artefacts including a fully populated Statement of Applicability, control mapping matrices, and supporting operational evidence mapped directly to playbook content.

Compliance Intelligence

Framework-driven compliance tools including ISO/IEC 27001 Annex A mappings, Essential Eight alignment, control attributes, and executive-level coverage visualisations.

Guides & Executive Insight

Executive-grade documentation including platform import guides, compliance interpretation material, and deployment guidance to support audits, customer assurance, and board reporting.

Additional bulk import formats and evidence automation packs will be introduced in future releases.

The transformation

Before:
• Procedures undocumented
• Evidence inconsistent
• Compliance unclear
• Staff onboarding slow
• Teams reactive instead of proactive
• Audits painful
• Risk unmanaged

After the Playbook:

• Full operational documentation
• Ready-to-submit evidence
• Standardised processes
• Clear governance
• Consistent execution
• Audit-ready confidence
• Faster onboarding

A simple 3-step plan

1. Get the Playbook
Purchase and download the full package.

2. Deploy and tailor
Import into your documentation platform and tailor it to your environment.

3. Operationalise
Use the Playbook to standardise processes, produce evidence and maintain compliance.

Optional annual updates available on pricing page.