The IT Ops Playbook
A complete operational framework for modern IT teams.
Policies. SOPs. Evidence. Compliance. All in one place.
The challenges IT teams face
Most IT teams struggle with the same problems: too much work, too little time, and growing pressure to prove compliance.
• Documentation is always deprioritised.
• Compliance requires structured evidence that nobody has time to prepare.
• Processes are inconsistent and undocumented.
• Knowledge lives in people’s heads, not in a shared playbook.
• Audits are stressful and slow. Onboarding is even slower.
What you get
Playbook Core
SOPs, checklists, checks and knowledge base articles for IT operations.
Evidence Kit
Ready-to-use templates in RTF, CSV and TXT aligned to key frameworks.
Compliance Tools
Compliance mapping matrix, Statement of Applicability and secure score heatmap.
Guides & Insights
Executive summary, deployment guide, evidence submission guide and analysis workbooks.
The transformation
Before:
• Procedures undocumented
• Evidence inconsistent
• Compliance unclear
• Staff onboarding slow
• Teams reactive instead of proactive
• Audits painful
• Risk unmanaged
After the Playbook:
• Full operational documentation
• Ready-to-submit evidence
• Standardised processes
• Clear governance
• Consistent execution
• Audit-ready confidence
• Faster onboarding
A simple 3-step plan
1. Get the Playbook
Purchase and download the full package.
2. Deploy and tailor
Import into your documentation platform and tailor it to your environment.
3. Operationalise
Use the Playbook to standardise processes, produce evidence and maintain compliance.
Optional annual updates available on pricing page.